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Give Us Your Feedback & Win a $20 Amazon Gift Card

on June 8, 2011
by Greg Goodson

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The time has flown by! Rafflecopter has been released to a select few bloggers and publishers for a little more than 2 weeks.

We’ve been extremely fortunate to partner with a great group of people. The feedback and suggestions that you’ve provided since we started has been great. So many of you have had some great ideas on how to improve Rafflecopter and recommendations on how to make it better.

Since we started two weeks ago, some of the changes that we’ve made include:

  • Having each link in the Rafflecopter widget open in a new tab
  • Improved way to add links to your giveaway instructions
  • Ability to customize your own entry titles on the option “Choose Your Own Task”
  • Ability to export your entries into excel for easier winner verification purposes
  • One click to email the winner of your giveaway
  • Continued bug fixes and style changes to make the widget more user/browser friendly

We’re working around the clock to make continued improvements. Tonight, we’ll be releasing an update that will now ask the entrant for the tweet link / URL instead of the twitter handle, as well as begin asking for users’ Facebook names on Facebook entry options. We hope this will help you save time verifying entries, as well as make it less confusing for the folks entering your giveaways.

We’re always listening to the feedback that you’ve been providing us. Some of the updates we have in plan for Rafflecopter include:

  • Browser updates – we’re committed to getting to the bottom of the reasons why some folks have a hard time using Rafflecopter on certain browsers / operating systems. We understand this is a big deal!
  • Allowing you to have an entry option that lets you users an unlimited number of times (for example, get one point each for entering in my other giveaways)
  • An update to the giveaway start and end times (right now, giveaways close at 12:01am EST. A little flexibility here would be nice, right?!)
  • The ability to choose more than one winner (if you have 3 winners for a giveaway, it would be nice to choose and display them in the widget)
  • Ability to let your users tweet more than once a day

The list continues, but we’d like to ask you: how can we improve your Rafflecopter experience? What frustrates you right now about Rafflecopter? What’s holding you back from loving it?

We’d also like to find out the reasons why you love it? What’s the biggest benefit you receive from Rafflecopter.

We’d love to hear your thoughts and feedback. Feel free to be as open and honest as you like :) We’ll use a Rafflecopter widget to run a giveaway. Winner will get another $20 Amazon gift card. All entry methods are optional. It doesn’t matter if you’re a blogger, someone who loves entering giveaways, or a PR professional. We want to hear what you think!

Thanks for your continued support. We have some big ideas in the pipeline… stay tuned!


Filed Under: Product

About the author

Greg Goodson

Greg Goodson is the cofounder of Rafflecopter. 25x ultramarathoner, bluegrass guitarist, & weather enthusiast. Owner of one doge.

Follow @@greggoodson
  • Lindylegend

    Actually, the reason I’m on here is because I used Rafflecopter to enter a giveaway today and Ioved it so much I requested an invite to use it for my own blog. The ease of use is the best part. It’s simple and intuitive. The options are laid out there for us in logical order and we can pick and choose how we want to enter the giveaway. Easy+straightforward=awesomeness!

    • Greg Goodson

      Thanks, Lindy :) Appreciate the feedback and kind words!

    • Cara Riggles

      Same here!  It was *so* easy to enter a giveaway using Rafflecopter!  I immediately signed up for the waiting list.  :)

      • Cara Riggles

        Oh, and I’m thrilled to say I’m NOT still waiting.  ;oP

  • Lindylegend

    Actually, the reason I’m on here is because I used Rafflecopter to enter a giveaway today and Ioved it so much I requested an invite to use it for my own blog. The ease of use is the best part. It’s simple and intuitive. The options are laid out there for us in logical order and we can pick and choose how we want to enter the giveaway. Easy+straightforward=awesomeness!

    • Greg Goodson

      Thanks, Lindy :) Appreciate the feedback and kind words!

    • Cara Riggles

      Same here!  It was *so* easy to enter a giveaway using Rafflecopter!  I immediately signed up for the waiting list.  :)

      • Cara Riggles

        Oh, and I’m thrilled to say I’m NOT still waiting.  ;oP

  • Nugglemama

    It would be nice if you could customize colors to make it fit with your blog style. Other then that as a person who enters giveaways it’s great.

    • Anonymous

      Thanks for the suggestion. We’re definitely going to offer some customization in the future, just not sure exactly when.

  • Nugglemama

    It would be nice if you could customize colors to make it fit with your blog style. Other then that as a person who enters giveaways it’s great.

    • Anonymous

      Thanks for the suggestion. We’re definitely going to offer some customization in the future, just not sure exactly when.

  • Enza

    Ways to Improve: I really think it would be awesome if once people entered (their mandatory entry) if it would have the option to share on facebook…also allowing an extra entry.  I know their is another contest app that does this (I can give you the name if you want).

    What I Love: Very easy, simple, and my fans LOVE IT!  I asked them for feedback when I first put it up…ALL NICE THINGS!!!  All of my fans thought it was sooooo easy!  It was even easy to post!!!

    Anything else you should know: I think you rock!  I love the fast response when checking on your privacy policy.  I am super excited about this app!  It is VERY user friendly.

    • Greg Goodson

      Hey Enza – great ideas. You’re not the only person who has asked for the option to share on Facebook :) We’d love to see the other contest app that you mentioned. Always enjoy seeing how others do it.

      Thanks!

  • Enza

    Ways to Improve: I really think it would be awesome if once people entered (their mandatory entry) if it would have the option to share on facebook…also allowing an extra entry.  I know their is another contest app that does this (I can give you the name if you want).

    What I Love: Very easy, simple, and my fans LOVE IT!  I asked them for feedback when I first put it up…ALL NICE THINGS!!!  All of my fans thought it was sooooo easy!  It was even easy to post!!!

    Anything else you should know: I think you rock!  I love the fast response when checking on your privacy policy.  I am super excited about this app!  It is VERY user friendly.

    • Greg Goodson

      Hey Enza – great ideas. You’re not the only person who has asked for the option to share on Facebook :) We’d love to see the other contest app that you mentioned. Always enjoy seeing how others do it.

      Thanks!

  • Cinnamon Hollow

    I had an entrant tell me that it isn’t working for her in Internet Explorer. I’m not sure which version but she couldn’t see the green “I did this” button. She could see it and entered just fine in Mozilla Firefox though.

    • Greg Goodson

      Thanks for letting us know! We’ve been doing a lot of testing on various browsers to find out why this issue appears.

  • Cinnamon Hollow

    I had an entrant tell me that it isn’t working for her in Internet Explorer. I’m not sure which version but she couldn’t see the green “I did this” button. She could see it and entered just fine in Mozilla Firefox though.

    • Greg Goodson

      Thanks for letting us know! We’ve been doing a lot of testing on various browsers to find out why this issue appears.

  • Anonymous

    I wanted to say also that besides the one little change I suggested, I really like this new system!

  • Anonymous

    I wanted to say also that besides the one little change I suggested, I really like this new system!

  • Mami2jcn

    Weird…my comment disappeared.  I was suggesting that you add a space for Facebook username on the “Facebook like” entry.

    • Greg Goodson

      Hey Mami – we’re adding that functionality in today :)

  • Mami2jcn

    Weird…my comment disappeared.  I was suggesting that you add a space for Facebook username on the “Facebook like” entry.

    • Greg Goodson

      Hey Mami – we’re adding that functionality in today :)

  • Barbara Platt

    It makes it easier to enter contests

  • Barbara Platt

    It makes it easier to enter contests

  • Pingback: New Rafflecopter Updates | Rafflecopter Blog()

  • Jackie Paulson

    I love this Rafflecopter!

  • Jackie Paulson

    I love this Rafflecopter!

  • Kristi Davis

    Really liking how it makes it easy to run these giveaways with the new FB rules in place. There is a little user confusion but I think that just might be me! Having easy instructions available right from the page might be in order. ie. Have a link to your manual/FAQ on our dashboard instead of waiting until we finish the widget. Some of us crazy people like to walk through things with an instruction manual. :) haha

    Thanks!

  • Kristi Davis

    Really liking how it makes it easy to run these giveaways with the new FB rules in place. There is a little user confusion but I think that just might be me! Having easy instructions available right from the page might be in order. ie. Have a link to your manual/FAQ on our dashboard instead of waiting until we finish the widget. Some of us crazy people like to walk through things with an instruction manual. :) haha

    Thanks!

  • Pingback: Rafflecopter: Limit of One Giveaway Widget Per Page | Rafflecopter Blog()

  • Shana Putnam

    I love entering giveaways using rafflecopter and can’t wait to use it on my own site.

  • Teresha

    It would be great to get a number of unique entries after a contest is over. Right next to #of entries…# of unique entries. Thanks!

    • Greg

      Hey Teresha – thanks for the suggestion! Makes sense :)

  • Connie

    WHAT?  I could have won money for all my complaints…..er suggestions?  Seriously, who’s job was it to tell me about this :-)

  • Doreen

    I need to delete some entries that don’t qualify. There is no delete button in the Moderate area.

  • Avonbymysti

    It would be completely awesome if we could attach an image that would appear on Facebook as the icon to represent the giveaway so we aren’t forced to put the giveaway on our blog.

  • Serina Alvarez

    I like it 💪🏼💪🏼

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