Rafflecopter Updates: New Features & Functionality

Get Introduced to new Rafflecopter Features

On your mark… get setgo! With the release of the Rafflecopter Premium Account, a whole bunch of awesome features are now ready for you to use in your Rafflecopter giveaways. This post is mean to be a quick run-through of what you now have access to, whether you decide to upgrade to one plan or the next or stay at the free level. Without further adieu, meet the new features and updates!

Awesome Universal Features For Everyone!

Rafflecopter Universal Features

With the release of the premium version, there are now three Rafflecopter account levels: free, blogger, and business. But hang on! Regardless of what plan you’re on, the below features and updates are now available to everyone.

Yes! That means that these following features below are free in addition to what you already had access to previously!

Email Notifications. Receive messages in your inbox reminding you when your giveaway starts, before it ends, when it ends, and when to pick a winner. You can subscribe/unsubscribe to these notifications in your account settings.

Custom Timezones. It doesn’t matter if you live in New York, Manila, Sydney, London, or São Paulo. You now have the ability to change your giveaway’s timezones worldwide. This can be done at the account level in your settings as well.

Mobile-Friendly Facebook App. Woot! The Rafflecopter Facebook app is now mobile-friendly. When visiting your Rafflecopter Facebook page tab as an admin, you’ll see a link on the top of the page. Paste this link in your Facebook status update to promote your giveaway. This URL will allow entrants to view the page from both their desktops and Facebook mobile apps.

Giveaway Widget Preview. It doesn’t matter when your giveaway starts or ends – you’re now able to preview your widget on the embed page at any point by clicking the ‘preview all options’ button.

Choosing Winners. If you’ve ever been confused on how to pick a winner to your giveaway, we’ve updated the flow of the moderate page so choosing a winner is even easier.

Le New Giveaway Export Butler. Ever had to email us because you weren’t able to export your entries? Those days are le over! The new exporting butler can handle giveaways with millions of entries. All your exports are now sent straight to your inbox!

Improved Entry Process. Rafflecopter’s backend was completely gutted and rewired. The Rafflecopter widget has received numerous design updates. Expect to see faster loading widgets and an overall better user experience because of it. In addition, extra info boxes are no longer allowed to be submitted blank.

Giveaway End Date. On all giveaways moving forward, if you hover over the time left area of the widget as an entrant, it will tell you the date of when the giveaway ends.

Terms & Conditions. Your terms and conditions link will now remain on every Rafflecopter widget, even if the giveaway hasn’t started or has already ended. Your entrants will also be able to read your terms and conditions before signing into the widget.

Premium Features: For Bloggers

Rafflecopter Premium Blogger Features

In addition to all the new features above, we’re excited to introduce the following Rafflecopter premium account features for bloggers. The below features are available for unlimited use at $7.99/mo. Check out the pricing page for more info!

Custom Start / End Times. Flash giveaways are now twenty times easier. You’re now able to start and end your giveaways in 15 minute interviews throughout the day.

Create Polls / Surveys. Ever wanted to poll your entrants or maybe have them fill out a survey? It’s now very possible and very easy!

Guaranteed 24 Hour Support. Sometimes you have a question, but sometimes you need answer sooner than later. You’re a VIP here!

Adding Prize Photo Slideshow. Adding prize photos to your giveaways is now a piece of cake. Grab photos from your Facebook profile, your Instagram account, your desktop, or quickly search for one on the web.

Note: Incorporating this feature means adding an ‘img’ tag in your title as described in this blog post will no longer display an image as it had in the past. Having to do this manually was a good workaround, but it caused many support requests and would not work with the implementation of this new feature.

Pinterest Entry Options. Following someone on Pinterest and pinning an image can now be set up through Rafflecopter. These entry options will evolve as we see Pinterest promotion guidelines change.

E-Z Terms & Conditions Boilerplate. No need to leave your promotion naked of terms and conditions. Give us a few pieces of info and we’ll auto-prepare a terms and conditions section for you to use based on your giveaway’s credentials.

Premium Features: For Businesses

Rafflecopter Premium Business Features

In addition to the entire features set above (including bloggers), we’re excited to introduce the following Rafflecopter premium account features for businesses. The below features are available for unlimited use at $59.99/mo. Check out the pricing page for more info!

Email List Integration. Build your email lists with Rafflecopter! You can now tie your giveaways directly into your MailChimp, AWeber, and ConstantContact accounts. Growing your subscriber base has never been easier.

Viral ‘Refer-a-Friend’ Entry Option. You can now have your entrants get incentivized for referring their friends to your promotion. After one of your entry options has been completed, a box will appear at the bottom of the widget that will give each of your entrants a unique URL that they can share with their friends. For each friend that enters the giveaway, the referring individual will receive +1 entry into the giveaway. Each entrant can refer up to 10 people.

Real-Time Analytics. Watch entries come in by the minute. Get a breakdown of how your giveaways were entered, when they were entered, and what entry options were popular.

Remove Rafflecopter Branding. All giveaways run through the business account will have Rafflecopter branding removed from the widget.

VIP Support Chat Room. We’ve setup a location where you can easily reach us for questions, support and advice. We’ll keep the light on for you :)

But Wait… There’s More!

You’ll probably discover a few other improvements here and there – browse around and let us know what you think. As stated in the Rafflecopter premium launch post, Rafflecopter has been a work in progress since day one. In the upcoming months, expect to see features being added and improved upon. And if you like what you see or have another suggestion, shoot us an email and let us know. We’d love to hear from you!

Thanks For Sharing!

About Greg Goodson

Greg Goodson is the cofounder of Rafflecopter, the world's easiest way to run a giveaway online. Follow his shenanigans, ramblings, and memes on Twitter at @GregGoodson.
About Rafflecopter, Best Practices, New Features, The Rafflecopter Platform, Tips & Tricks
  • http://www.facebook.com/profile.php?id=805023145 JulieAnn Robertson

    Your upgrade wiped clean all of the text under Blog Post Comment option. I only found out about this because several other bloggers were complaining that this happened to them. Please don’t upgrade things unless you’re sure it won’t kill someone’s work!

    • http://twitter.com/rafflecopter Rafflecopter

      Hey Julie-Ann! I apologize for the inconvenience – there’s a bug that showed it’s face when we launched that misplaced a chunk of ‘leave a blog post comment’ directions. We’ve diagnosed the issue and know what’s going on, but it may be not until the afternoon before this is
      fixed unfortunately.

      It might be quicker to get this back up and running if you
      were to fix this by hand at this point. We beta tested the heck out of this the last month… I’m
      upset we didn’t catch this. I’m really sorry for the inconvenience! Shoot us an email at support@rafflecopter if you have any other questions or snags.

  • Anastasia @ eco-babyz

    Kind of upset that this affected existing, open giveaways. Next time you run upgrades maybe you could only apply it to new giveaways. I placed images via html on the forms, now it’s gone. And as JulieAnn mentioned, all the text for comments directions is gone. I know you couldn’t have predicted this, you’re still awesome, but I didn’t expect a setback like this right now while I’m packing for going away for Thanksgiving to see family. :( (PS: I think it is awesome you created Rafflecopter and will finally get paid for the awesome work you do!)

    • http://twitter.com/rafflecopter Rafflecopter

      thanks for letting us know, Anastasia. sorry for these snags :( these two issues were something we discovered. we do plan on fixing them, but they caught us off guard too, unfortunately!

      • JaniceS

        I’d like to second what Anastasia said – love rafflecopter and glad you now have a way to make money. I tried to send e-mail to both the support and the info e-mail addresses, but both of them bounced. So I’m posting here….

        I’m having the same problem as Anastasia with html images (see http://www.holiday-gifts-gift-baskets.com/articles/2012/11/02/win-a-kindle-fire-from-holiday-gifts-gift-baskets/). I was just going to remove the images, but it isn’t even showing prizes listed when I login to the giveaway control panel.

        In addition, our giveaway has 2700+ entries. However, when I try to moderate them, I am getting this message “Uh oh! Something’s not quite right. We’re unable provide you with the entries for this giveaway at this time.” Hopefully this is a temporary problem since we are supposed to pick a winner for our Kindle Fire HD on Friday.

        Thanks!

    • http://giveawaygator.com/ SDgator

      Same here I love the Rafflecopter widget and will keep using it but right now I can’t see paying for this but that is just me. If you want to sell me a car make sure the wheels don’t fall off it while it is still in the showroom. If the wheels pop off I’m putting my checkbook back in my pocket. LOL

  • http://twitter.com/DealinandDishin Dealin and Dishin

    I had a giveaway all set up, but 90% of it appears to be gone however it won’t let me click on “add a prize” etc.

    • http://twitter.com/rafflecopter Rafflecopter

      hey – can you shoot us a message at support@rafflecopter.com? happy to help!

  • erica

    Not happy with all the issues but still love your service.
    Added waaayyyy more work for me right now, freaking out, I don’t have time to fix all these issues. But hope things will get better soon.
    Will you be adding a yearly option for bloggers? I’m thinking $95 a year to me is really high. I know you still have the free option but I’m hoping I’ll have less down time if I actually pay for the service, HOPEFULLY…
    Thank you.

  • http://www.facebook.com/profile.php?id=100003032388418 Winzor GameBreaker

    any examples of a rafflecopter out there using the poll system? I really want to know what the options look like for the polls etc.

    • http://giveawaygator.com/ SDgator

      The poll option was unnecessary. Same with Pinterest I already did that with a link. “go here and Pin this page” “report your Pins URL here” Thank you

  • http://twitter.com/DoubleDutyMommy Jennifer Mercurio

    really almost $96/year and almost $800/year for business!? That’s just NUTS! There should definitely be a yearly price not monthly price. I’d maybe pay $30/year for blogger and $100 for business. The upgrades for those levels just aren’t worth it.

  • http://theenchantedtree.blogspot.com/ tree

    When i try to view my entries or the recent activity on my RC form, i get this message Recent_Activity_is_temporarily_disabled.+1
    Is this just a glitch that will resolve itself?

  • slehan

    New products? Why not make the old ones work first! All RC on sites is broken. This is from a contest junkie not a blogger.

  • http://giveawaygator.com/ SDgator

    Why do you hate me Rafflecopter? The giveaway widget worked ..sort of..most of the time but it worked and I could do almost anything I wanted with it. (when it worked) I would say I loved it. Now I’m having all sorts of problems and you guys cleared a bunch of info out the giveaways I had going. Blog post entries, gone no descriptions no links to go visit and comment on and the “more info” descriptions have been cleared too. I can’t copy old giveaways anymore because the old entries will not be deleted so they haunt my new giveaways. Why oh why? Do you hate me? What did I do to deserve this?

  • http://twitter.com/mmbear5 Mary Bearden

    I still can’t get into RC and it won’t let me start a new giveaway and you guys still haven’t answered my emails. I did get an email confirming you took my $7.99 on my charge card but I have already called my company and will be disputing the charge. You don’t mention anywhere on my account when I log in that there is still a free version. Even though it shows I paid, I still can’t start a new giveaway. Come Friday morning, I will be calling my company again to let them know you guys will not get that $7.99 a month for something I can’t even use. I have a 20 sponsor event that needs to go live at midnite tonight which will be the 23rd by then, and I can’t get the RC to even accept a new giveaway. I have sent you guys several emails and posted on FB and now here. So, don’t tell me you weren’t warned. I have asked for help all day today. Come Friday or Monday, whenever the Better Business is open, if you don’t have me resolved by then, I am turning you in for shady dealings. I deserve for you to answer me when you are the ones who advised me to email you instead of talking on FB, which I did and you still won’t answer me. Other than the confirmation that you took my $7.99, you wont’ answer and even after it shows I paid, I can’t start a new giveaway. I am plenty pissed right about now!

  • http://www.facebook.com/mehimandthecats Diane MehimAndthecats

    Many other apps already include pinterest and refer a friend for free

  • grace hodgin

    After you update one of my faithful fans that enters all my giveaways was
    no
    longer able to enter as rafflecopter did not work any longer on her
    Symbian
    Nokia E5-00 cell phone.

    I’m wondering if this issue has been reported previously and if there is
    any
    information I can pass on to her for her to try.

    And I’ve already sent a letter explaining the problem and would appreciate a response either here or via email.

  • Vicki Adrian

    Hi…I am considering Rafflecopter for our boutique…Have the bugs been worked out of your upgraded plan at this time?

  • http://www.androidpolice.com/ Artem Russakovskii

    FYI: https://www.rafflecopter.com/pricing/ is error 500 right now.

  • http://twitter.com/meNmommy me N mommy

    I love using your tool for our giveaways! I wish you had a lower-priced tier for small business.