4 Noteworthy Rafflecopter Dashboard Updates

Four Noteworthy Rafflecopter Updates

You haven’t heard? This time last week, the Rafflecopter admin dashboard got a facelift. If you haven’t already, poke around the new layout to see what’s changed.

While the new dashboard has been updated aesthetically, much of the layout remains very similar to the old layout. On that note, there are several new updates that we wanted to bring to your attention that will make the process of managing your giveaways much easier.

Feature Updates: New Admin Dashboard Redesign

Rafflecopter Admin Dashboard Redesign

Have you signed into your Rafflecopter account recently? If you have, chances are you’ve noticed some changes. Today, you’ll have access to the new Rafflecopter admin dashboard redesign — the process of creating and launching your Rafflecopter giveaways just got a whole lot easier.

Sign into your account to poke around & see what’s new, or keep reading below to hear about what’s changed, what to expect, and even a giveaway to celebrate the updates :)

How We’ve Prepared for Social Media Marketing World 2014

How We've Prepared for Social Media Marketing World

Pack your bags! During the 2nd half of this week, several of us (Jared and myself) will be headed to San Diego to attend Social Media Marketing World, the “world’s largest social media marketing conference” (can we expect to see you there?!).

We’ve identified our two objectives for attending the conference: learning & networking. In preparation, we’ve jotted down a few of our thoughts and notes as to how we’re preparing for our attendance to make the most of the three days.

7 Takeaways From Sponsoring Our First Blog Conference

7 Takeaways from Sponsoring our First Blog Conference

If you’re a blogger, you’ll probably attend a blog conference at some point during your career; blog conferences are an opportunity to sharpen skills, meet other bloggers and form partnerships.

In the past, Rafflecopter sponsored blog conferences remotely — we would pay a sponsorship fee, send a swag bag insert (e.g. stickers, shirts, coupons, etc.) and be “digitally present” throughout the conference by monitoring hashtags on Twitter and responding in real time.

Holy Macros! How We’re Scaling Our Product Support For Our Users

Home Depot Customer Support

On a scale from 1 to ‘stepping on a lego’, how painful was your last customer support experience with your cable company? Chances are it was higher up on the spectrum:

“In 2004 and 2007, the American Customer Satisfaction Index (ACSI) survey found that Comcast had the worst customer satisfaction rating of any company or government agency in the country, including the Internal Revenue Service”. (source)