You haven’t heard? This time last week, the Rafflecopter admin dashboard got a facelift. If you haven’t already, poke around the new layout to see what’s changed.
While the new dashboard has been updated aesthetically, much of the layout remains very similar to the old layout. On that note, there are several new updates that we wanted to bring to your attention that will make the process of managing your giveaways much easier.
Have you signed into your Rafflecopter account recently? If you have, chances are you’ve noticed some changes. Today, you’ll have access to the new Rafflecopter admin dashboard redesign — the process of creating and launching your Rafflecopter giveaways just got a whole lot easier.
Sign into your account to poke around & see what’s new, or keep reading below to hear about what’s changed, what to expect, and even a giveaway to celebrate the updates :)
On a scale from 1 to ‘stepping on a lego’, how painful was your last customer support experience with your cable company? Chances are it was higher up on the spectrum:
“In 2004 and 2007, the American Customer Satisfaction Index (ACSI) survey found that Comcast had the worst customer satisfaction rating of any company or government agency in the country, including the Internal Revenue Service”. (source)
Hey everyone! I’m Josh, the newest team member here at Rafflecopter. The title of my position here is ‘Customer Happiness Agent’; I’ll be in charge of everything related to customer and product support. What that means is when you get in touch with us, chances are I’ll be the one you’ll speak with. Basically, I’ll be doing everything I can to make your day awesome(er). As the individual in charge of customer happiness, I thought it would be a good idea for me to introduce myself to everyone so you all can put a face to a name. So, Rafflecopter community, it’s great to finally meet you!
Howdy from Rafflecopter HQs and a Happy 2014! We hope the new year brings you such joy. Very resolution. Wow. But seriously, we wanted to give you a few updates from what we’ve been up to, and heck, we’ll throw in a giveaway at the bottom of the post to kick off the new year.
